Privacy Policy
This privacy policy explains how SwissVignettePro ("we", "us", or "our") collects, uses, and protects your personal data when you use our online platform and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information you provide directly to us when you use our site. This includes information you submit during the purchase process, registration, or when communicating with us, such as your name, address, vehicle details, payment information, and contact details (though we do not provide electronic contact methods in this policy).
We also collect certain information automatically when you visit our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how users access and use our service and allows us to improve its functionality and user experience. We also collect data related to the use of our live chat and multilingual help features to provide and improve support services.
How We Use Your Information
We use the information we collect for various purposes:
To provide, operate, and maintain our service, including processing your orders for digital vignettes.
To process transactions and send you related information, including confirmations.
To communicate with you, respond to your inquiries, and provide customer support.
To improve, personalize, and expand our service.
To understand and analyze how you use our service.
To develop new products, services, features, and functionality.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: We process your data to fulfill the service you requested, such as providing digital vignettes and related support services.
Legitimate Interests: We process your data for our legitimate interests, such as improving our service, preventing fraud, and marketing our services, provided these interests are not overridden by your data protection rights.
Consent: We may process your data based on your explicit consent for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.
Legal Obligation: We may process your data where necessary to comply with a legal obligation.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Security
We have implemented measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Sharing Your Information
We may share your personal data with third parties in the following circumstances:
Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal data for any other purpose with your consent.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data, including:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the address provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, you can contact us at the following address:
SwissVignettePro
Bahnhofstrasse 25
8001 Zurich
Switzerland